Shipping policy

At The Salty Broad™, we know waiting for new gear is the hardest part. We’ll do our best to get your order packed up and on its way as quickly as possible.

Order Processing

Please allow approximately 3–5 business days for your order to be processed and prepared for shipment.

Processing time is separate from shipping/transit time and does not include weekends or holidays.

During new releases, high-volume periods, holidays, or special promotions, processing may take a little longer. If we anticipate a significant delay with your order, we’ll do our best to keep you informed.

Shipping Rates & Free Shipping

Orders of $100 or more qualify for free standard shipping within the United States.

For orders under $100, shipping costs are calculated at checkout based on your order and the available shipping options.

Free-shipping promotions and discounts are subject to any terms displayed at the time of purchase.

Shipping & Delivery

Once your order has shipped, you’ll receive a shipping confirmation with tracking information when available.

Estimated delivery dates provided by the shipping carrier are estimates and are not guaranteed. Once a package has been accepted by the carrier, delivery times may be affected by weather, holidays, carrier delays, or other circumstances outside of our control.

Please Check Your Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We’ll gladly update it if your order has not yet shipped.

Once an order has shipped, we cannot guarantee that the shipping address can be changed or that the package can be rerouted.

Lost, Delayed or Missing Packages

If your tracking information shows that your package is delayed or appears to be lost in transit, please contact us and we’ll help you determine the next steps with the shipping carrier.

If tracking shows your order as delivered but you cannot locate it, please first check around the delivery location, with members of your household, neighbors, or your local carrier.

We’ll always do our best to help, but The Salty Broad™ cannot guarantee replacement or reimbursement for packages confirmed as delivered to the address provided at checkout.

Returned Packages

If an order is returned to us because of an incorrect or incomplete address, an unsuccessful delivery, or failure to retrieve the package, we’ll contact you regarding reshipment.

Additional shipping charges may apply before the order can be shipped again.

Preorders

Products offered as a preorder will have their estimated processing or shipping timeframe clearly stated on the product page.

If an order contains both preorder and in-stock merchandise, the entire order may ship together once the preorder item is ready unless otherwise stated.

Questions About Your Order?

If you have questions about shipping or an order that’s already on its way, please reach out through our Contact page and include your order number so we can help.

— The Salty Broad™